to 70% to 90%
Feel free to test it below, it is NOT A REAL APPOINTMENT.
Here is what will happen:
Confirmation Text & Email will be sent to you
Sequence of Appointment Reminders for fake appointment
No Show Reschedule Request after appointment passed
Appointment Reminder Sequence: Each include an Email & Text
Confirmation: Within 20 seconds after booking. Both Email & Text.
Reminder 2 Days Prior to Appointment. Both Email & Text.
Reminder 4 Hours Prior to Appointment. Both Email & Text.
Reminder 15 Minutes Prior to Appointment. Text Only.
Reschedule Request 1 Hr after Appointment if missed. Both Email & Text.
Note:
Sequence is fully custom and can include:
Images (logo, memes, etc)
Links (inventory, credit app, etc)
Tracking (link clicks, Facebook Pixel for retargeting ads, etc)
First remember your Lead Process:
Get a lead.
Call the lead.
Try to Book a visit.
Realize the issues, our clients USED to deal with:
A lot of customers do not show up or show up rate very low.
Customers forget they had appointment and may or may not reschedule.
Waste time waiting for customer to show, instead of lunch or a sales call or picking up your child.
Double booked without the man power so customers sit in lobby impatiently decreasing their experience.
Customers have Phone Call Anxiety talking to "Salesman" so it builds a rapport barrier immediately.
Our Solution "The Booking Hub"
MOST IMPORTANT is this helps INCREASE SHOW UP RATES from 10% to 30% to 70% to 90%.
COOLEST PART is how it works, we setup Appointment Reminders using Drip Campaigns from our in-house CRM. We create custom sequence of notifications using both email, text, and a little known gem Voicemail drops. From days, hours, and minutes before your scheduled appointment.
Control Booking Date and Time Slots by only allowing X amount per time slot to avoid over bookings.
Allow quick and easy Rescheduling and Cancellation for convenience on both sides helping you stay updated and avoid sitting around waiting.
Control Appointment / Distribution to specific team members or full departments.
Add to your website or use ours, either way we can make it work for you.
Branded and custom to you from colors, departments, service options, etc.
And more...
SMS / Email Marketing
Once your all setup and decided which calendar(s) you'd like to have the use cases are endless.
We recommend to:
Add to your website for a branded experience.
Send via SMS or Email to allow customer to pick on their own time.
Add to your email signature for a professional look.
Calendar Link View:
Group Calendar:
Full Link: https://link.aderaco.com/widget/groups/demo-car-dealership-booking-hub
Click Tracking for SMS & Email: https://link.aderaco.com/l/ZtE-pA6HA
Individual Calendar:
Full Link: https://link.aderaco.com/widget/bookings/demo-car-dealership-booking-hub/quick-meet-and-greet
Click Tracking for SMS & Email: https://link.aderaco.com/l/_s9dyC1Qi
Meeting Details (1 of 5)
Logo
Availability.: Both Individual & Group Calendars
Names: Individual & Group Calendars
Description: Individual & Group Calendars
Branded Url: Individual & Groups (book.123autosales.com)
Locations: Individual Calendars (Clickable on calendar directly to maps)
Meeting invite title & url: (Title of the event on customers calendar)
Team members selection (Optional): Can be specific members or department groups.
Distribution: Round Robin or Equal Distribution
Availability (2 of 5)
Meeting interval: Time between each meeting.
Meeting duration: Time length blocked on calendar.
Minimum scheduling notice: Cannot book within X time of current time.
Date range: How far ahead they can book.
Maximum bookings per day
Maximum bookings per slot (per user)
Pre buffer time: Additional time that can be added before an appointment, allowing for extra time to get ready.
Post buffer time: Additional time that can be added after an appointment, allowing for extra time to wrap up.
Forms & Payments (Optional) (3 of 5)
Custom Form per calendar (Optional): Default is name, email, number, and additional notes. Custom can be specific questions on financing or trade in's etc.
Sticky Contact: Advance option for multiple forms, surveys, etc.
Consent checkbox: Legal protection to allow you to market and send appointment reminders.
Add Guests: Allow customer to add guests like friends or family to the appointment.
Custom Confirmation Page: Default is basic information but you can also redirect elsewhere if you choose.
Facebook pixel ID (RECOMMENDED): Allows you to retarget customer on your facebook ads.
Payments: If applicable, can take payments from customer directly from booking. Normally used for service departments. Note you can do Partial Payments as deposits.
Notifications & Additional Options (4 of 5)
Acknowledgment email: Can be setup to all parties, or certain team members based on calendar.
Rescheduling or Cancellation Link (Optional)
Additional Notes: Open area for anything you would like to add in notes for customer.
Customizations (5 of 5)
Calendar cover image: For Booking Hub.
Primary color: Define the color for buttons, dates, time slots, and actions
Background color: Set the background color that serves as the backdrop for both date-time selector and form.
Button Text: Customize the text displayed on the button when booking an appointment
Allow Staff Selection (Optional): If your team is added to crm, customer can pick a specific team member.
Testimonials
Visit one of the largest used car dealerships
in the New York. Visit us today.
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John Doe
Happy Customer
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Jane Doe
Happy Customer
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John Doe
Happy Customer